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Team Excellence

Formerly known as Innovation and Quality Circles (IQCs), Team Excellence (TE) comprises individuals working together in teams to enhance innovation and quality within their organisations.

The Singapore Productivity Association (SGPA) is the leading organisation in Singapore for Team Excellence initiatives. These include:

Team Excellence Assessment (TEA)

The Team Excellence Assessment (TEA) is a closed-door assessment event held annually.

Teams from various organisations present their Team Excellence projects to a panel of judges. Through this assessment, they will be awarded either Star, Gold, Silver, Bronze or Certificate of Participation, according to their presentation and project report.

In addition, SGPA also conducts customised TEA events for organisations which prefer to conduct their assessments in-house.

To find out more about the Team Excellence Assessment (TEA), please refer to the TEA Handbook which may be downloaded here: SGPA Team Excellence Assessment Handbook

Register now for the Team Excellence Assessment in Sep 2021!

Date: 27 to 30 September 2021*

Registration Deadline: 2 August 2021 (Monday), 1700hrs.

Submission of 2-page report summary and full presentation slides: By 6 September 2021 (Monday)

*Teams will be informed of their timeslots after registration has been completed.

To sign up, please download the registration form here: TEA Registration Form

For information on the assessment fees, criteria, awards and presentation guidelines, please refer to the following:

Team Excellence Assessment (TEA) Fees

Each team (maximum of 4 members) will be charged $280.00 (subject to prevailing GST charges) for the assessment.

Team Excellence Assessment (TEA) Criteria & Award

Awards will be given based on the following criteria:

  • Star – 90 to 100 points
  • Gold – 75 to 89 points
  • Silver – 60 to 74 points
  • Bronze – 50 to 59 points
  • Certificate – 0 to 49 points

Presentation Guidelines

Teams will be given 20 minutes for presentation and 5 minutes for Q&A

Teams will be assigned a date and time slot for their presentations. They are required to be present 30 minutes before their designated time to await their turn to present.

Team facilitators may participate during the assessors’ clarification session.

Supporters from the team’s own organisation are welcome to be in the room during the presentation. Do keep the supporters to a maximum of 10 pax.

Results & Certificates

Results of the assessment will be made known to the teams 2-4 weeks after the assessment.

Certificates will be awarded and team members’ names will be listed on the certificates. The management representative will be notified when the reports and certificates are ready for collection.

Team Excellence Training Courses

To help organisations which are embarking on Team Excellence (TE) initiatives, SGPA offers two types of in-house training courses:

Team Excellence (TE) Assessment Criteria Course

Course Objective:

  • Understand how to produce better projects; and
  • Gain knowledge applicable to projects

Who Should Attend:

  • Organisations and teams active in QCC projects, or have taken part in Team Excellence Assessment.

Course Fees:

  • SGD330.00 per pax (subject to prevailing GST); Minimum class size: 6 pax.

Course Outline:

  • Understand the importance of using a total and systematic approach to implement IQCs in the organisation;
  • Understand the key components and dimensions of IQC Assessment Criteria;
  • How to apply the ICQ Criteria to qualify an IQC project; and
  • Making use of written feedback to identify strengths and areas of improvement for IQC projects.

Team Excellence (TE) Tools and Techniques Course

Course Objective:

  • Equip participants with the knowledge of creativity tools and techniques, to lead and / or participate in Innovation and Quality Circles (IQC) activities; and
  • Enable participants to carry out quality improvement projects effectively.

Who Should Attend:

  • Team leaders;
  • Team members;
  • Facilitators

Course Fees:

  • SGD390.00 per pax (subject to prevailing GST); Minimum class size: 6 pax.

Course Outline:

  • Introduction to the concepts of IQC;
  • The effective roles of leaders and members in IQC teams;
  • Systematic process to carry out IQC projects; and
  • Application of IQC tools and techniques in each of the 4 criteria segments in the IQC Assessment Criteria.

Note: For more information on upcoming courses, please click here to send us your enquiry.

International Convention on Quality Control Circles (ICQCC)

The International Convention on Quality Control Circles (ICQCC) is an annual event for exchanging ideas and experiences on QC Circle activities or team-based improvement programmes. In recent years, the convention has widened its scope to include presentation of papers and case studies on subjects related to quality and productivity.

Currently, there are 13 members: Bangladesh, China, Hong Kong, India, Indonesia, Japan, Korea, Malaysia, Philippines, Singapore, Sri Lanka, Taiwan and Thailand.

Members take turns to organise the annual ICQCC, and Singapore last hosted the event in 2018. The Singapore Productivity Association (SGPA) represents Singapore at the Coordinating Committee Meetings (CCM) held during the convention.

The next ICQCC is set to be held in Hyderabad, India. For more information on the upcoming ICQCC, please visit https://icqcc2021.com/.

Calling for submissions for ICQCC

Is your organisation a leader in quality and productivity? Want to be internationally recognised for your team excellence efforts?

Submit your case study for assessment at the International Convention on Quality Control Circles (ICQCC) now.

The Event:
The International Convention on Quality Control Circles (ICQCC) is an annual event for exchanging ideas and experiences on QC Circle (QCC) activities or team-based improvement programmes.

This year, ICQCC 2021 will be hosted in Hyderabad, India. Due to the on-going Covid-19 pandemic, presentations will be held virtually this year.

Each team will have 15 minutes to complete the presentation. This is followed by a 5-minute question-and-answer segment by the judges and 2 minutes for the transition between presentations.

Date: 24 to 27 November 2021
(Each team would be allocated a presentation time slot during this period)

Registration Fees (For virtual presentation): US$1,000 (maximum 10 members in a QCC/team for one case study presentation only)

SGPA Admin Fee: US$150 per team

Total Fees Payable: US$1,150 per team

Abstract Submission Deadline*: 16 July, 5pm

Choice of Presentation Topics: QCC, Lean Quality Circle (LQC), Lean Safety Circle (LSC), 5-S, Kaizen, 6 Sigma, TPM, WCM, Lean Manufacturing, HR and any other allied team concepts.

To register, please click the Register for ICQCC button below.

For more information, please download the ICQCC Info Kit .

Note: Please submit one form for every team / case study.

*Communication of Acceptance:
Teams will be progressively updated from 16 August 2021 onwards on whether their submission has been accepted. Accepted teams have until 19 September 2021 to submit their full text and presentation materials.